Our commitment
Crossroads to Change Residential Treatment Center is committed to protecting the privacy and dignity of the young men in our program, their families, professional partners, and visitors to this website. This notice explains what information we collect, how we use it, and your rights.
Information we collect
- Contact details you submit through our forms (name, email, phone, organization).
- Referral information voluntarily provided about a youth (age, concerns, urgency).
- Messages exchanged with our website chat assistant for service improvement.
- Basic, anonymous analytics about how the website is used.
How we use information
We use the information you provide solely to respond to your inquiry, coordinate referrals or admissions, improve our services, and comply with legal obligations. We do not sell personal information.
Confidentiality of youth records
Records related to youth in our program are maintained in accordance with the Texas Family Code and applicable state and federal confidentiality laws. Records are released only to authorized parties — including parents, legal guardians, caseworkers and courts — under valid consent or legal order.
Please don't share sensitive details through forms
Our web forms and chat assistant are not secure channels for sensitive personal information. Please avoid sharing a youth's Social Security number or sensitive medical details until we connect through a secure method.
Cookies & analytics
We use minimal cookies and privacy-respecting analytics to understand site usage and improve performance. You can disable cookies through your browser settings.
Your rights
You may request access to, correction of, or deletion of information you have submitted by contacting us at info@crossroadstochange.com.
Contact
Crossroads to Change Residential Treatment Center · Tomball · Greater Houston Area · 281.547.8447 · info@crossroadstochange.com
Federal Tax ID (EIN): 42-2148581